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Shipping

Please note that we operate out of a store front, and as the case with stock that is online also being sold in store, items may sell out simultaneously to you purchasing it. We will always contact you, and offer an alternative or a refund in these instances and apologise in advance for any inconvenience this causes.

SHIPPING IN AUSTRALIA

Standard Shipping – Free
For all orders over $50
2-7 business days.
All orders under $50 will be charged $9.95 for standard shipping.

All standard shipping orders (other than PO Boxes) will require signature upon delivery. Please leave a note when checking out if you would prefer the item to be left at your premises without a signature; but please ensure there is a safe place for the courier to leave your parcel.

Express Shipping – $12.95
Optional for all orders - with automatic upgrade to Registered Express (signature required). Please leave a note when checking out if you would prefer that no signature is required, and the parcel was simply left at your premises - but please be sure there is a safe place for the courier to leave your parcel.
1-5 business days via Australia Post.

SHIPPING TO NEW ZEALAND

Standard Shipping – $9.95
For all orders under $500 New Zealand wide
5-10 business days via Australia Post. 

Registered Standard Shipping – $14.95
For all orders over $500 New Zealand wide
5-10 business days via Australia Post.

SHIPPING INTERNATIONALLY

Standard Shipping – $24.95
For all orders under $500 world wide
5-10 business days via Australia Post.

Registered Standard Shipping – $29.95
For all orders over $500 world wide
5-10 business days via Australia Post. 

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We do our best to get orders out as quickly as we can, but please note that during busy periods such as brand launches or flash sales, delays are possible.

Once your order has been shipped, you will receive an email with tracking details attached. Please note that there may be a lack of updated detailed tracking information along the way but rest assured that if you have received a Shipping Confirmation notification, your order is in transit and will be with you soon.

LOST AND RETURNED TO SENDER PARCELS

If your tracking states your order has been delivered to your address but you are unable to find it, please check your surrounding areas for the order to see if the driver might have put it in a safe place where it's not visible from the street.

If you are still unable to locate your package, please get in touch with us and we will lodge an investigation with the courier for you. This will take 1-3 business days to be completed from when you contact us.

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If your order is returned to us for any reason (including customs fees not paid or unable to deliver) you will be issued an automatic credit note minus the full cost of shipping.