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Shipping

Please note that we operate out of a store front, and as the case with stock that is online also being sold in store, items may sell out simultaneously to you purchasing it. We will always contact you, and offer an alternative or a refund in these instances and apologise in advance for any inconvenience this causes.

SHIPPING IN AUSTRALIA

Standard Shipping – Free
For all orders over $50
2-7 business days.
All orders under $50 will be charged $9.95 for standard shipping.

Your order will be shipped using Fastway Couriers, requiring signature upon delivery (unless you're shipping to a PO Box). Please leave a note when checking out if you would prefer Australia Post delivery (knowing they do not require a signature upon delivery and in some cases leave their parcels in safe place). 

Express Shipping – $12.95
Optional for all orders.
1-5 business days via Australia Post.

Registered Express Shipping - $14.95 
Optional for all orders.
1-5 business days via Australia Post, signature required.

SHIPPING TO NEW ZEALAND

Standard Shipping – $9.95
For all orders under $500 New Zealand wide
5-10 business days via Australia Post. 

Registered Standard Shipping – $14.95
For all orders over $500 New Zealand wide
5-10 business days via Australia Post.

SHIPPING INTERNATIONALLY

Standard Shipping – $24.95
For all orders under $500 world wide
5-10 business days via Australia Post.

Registered Standard Shipping – $29.95
For all orders over $500 world wide
5-10 business days via Australia Post. 

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We do our best to get orders out as quickly as we can, but please note that during busy periods such as brand launches or flash sales, delays are possible.

Once your order has been shipped, you will receive an email with tracking details attached. Please note that there may be a lack of updated detailed tracking information along the way but rest assured that if you have received a Shipping Confirmation notification, your order is in transit and will be with you soon.

LOST AND RETURNED TO SENDER PARCELS

In the rare event that your parcel is deemed lost or missing after an investigation through the sender, we will do our best to replace and resend your order. If your item(s) cannot be replaced, you will only be entitled to a credit note which is valid for 12 months. We are not able to offer refunds on lost orders.

If your order is returned to us for any reason (including customs fees not paid or unable to deliver) you will be issued an automatic credit note minus the full cost of shipping.